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Help Topics
Below are some help topics and some frequently
asked questions about the site. If the below information does not help
you with what you require. Please feel free to contact us.
Signing up with Tel-Explorer
Signing up on Tel-Explorer couldn't be
made easier. Simply click on one the many links that says sign
up or on the large Sign Up button in the upper left. (Below
Navigation). Here are some things that could prohibit you from signing
up.
- You are an end user.
- You have had an account with us
previously and exceeded your 2 month trial.
- There is an error on our part and
the form does not complete.
- You leave some fields blank that
are required.(You will be prompted to fill the fields)
Contacting Tel-Explorer
All contact information is appropriately
listed on the contact us page, accessible under the navigation menu
to the left. If you are unable to reach us by phone or email, please
leave a msg and we will assist you as soon as we can. Here are some
reasons you may not be able to contact us.
- Our email server, website server,
phones or power in the local area is out.
- You have dialed the wrong number
or misspelled the email address.
- We are out of the office for various
reasons.
Logging in
Logging in is quick and easy. If you
have already signed up with Tel-Explorer. If for some reason
you are unable to log in, please email or call us and we will be
happy to assist. Here are some reasons you might not be able to
log in.
- You have mis-typed your username
or password.
- Your account has been disabled
by an administrator.( You will be prompted with instructions in
this case )
- You do not have cookies enabled
on your browser.
- Your date and time are not correctly
set to the current day and time.
- You are trying to use an expired
account.
If the above information does not help
you with what you require. Please feel free to contact us. |
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